Frequently asked questions

Here you can find some of the most asked answers. If you can't find your answer, please contact us.

Please note, your ride should be:

Tracked with Strava? Make sure your ride is:

How does Relive work?
Which tracker apps can I connect to Relive?
What happens when I connect both my Strava and my Garmin account to Relive?
Can I get a Relive of my older rides?
Can I get a Relive of my other activities, such as running and hiking?
Why did I not receive my Relive?
How can I get photos in my Relive?
Why is my Relive missing some photos I added?
Can I download my Relive video?
Does Relive store my Strava, Garmin, Facebook or Google password?
How do I unsubscribe?

Do you have a question which is not listed here? Please get in touch.